NYS Launches Improved
MWBE Online Platform
ALBANY—New York State announced last week the launch of the Empire State MWBE Hub, a new mobile-friendly online platform that will modernize key operations of New York State’s Minority-and Women-Owned Business Enterprise program.
State officials said the hub will make it easier for businesses to apply for MWBE certification, manage their applications and business profiles, receive assistance and connect with state contracting opportunities. Businesses can access the Empire State MWBE Hub at mwbe.esd.ny.gov.
The state’s existing platform was developed more than a decade ago and has served the program as demand for certification and participation in state contracting has grown. The new hub will introduce a modern, user-friendly interface, improved workflow tools and expanded data analytics to help businesses and program staff complete key processes more efficiently.
Through the hub, applicants will be able to create secure accounts, establish business profiles, submit materials electronically and view tasks and communications through a centralized user portal. Application forms will guide businesses through the submission process based on factors such as business structure and certification type, helping applicants better understand which information and supporting documents are required.
Certification staff will have improved tools for assigning and reviewing applications, communicating with applicants, coordinating quality-assurance reviews and tracking pending work. Applicants who appeal a certification determination will also have access to a more organized process for submitting materials, receiving communications and following the status of their cases.
The new platform will support:
- Electronic submission and management of MWBE certification and recertification applications;
- Communication between applicants and certification staff;
- Management of certification appeals and related documentation;
- A searchable directory of New York State-certified MWBE firms;
- Business-development outreach and event tracking;
- Customer service and helpdesk operations; and
- Reporting and data analytics to support program management and improve customer service.
The Empire State MWBE Hub will replace the application-management and certified-business-directory functions of the current system. Compliance-related functions will remain in the existing platform, with the certified MWBE directory serving as a connection between the two systems.
Published: July 29, 2026.